Information & Policies

Frequently Asked Questions

A few notes on how things work at La Maison Fanée — claiming a piece, shipping, condition, and the small print. Reach out any time if your question isn’t answered here.

Frequently Asked Questions

How do I purchase a piece?

Do you ship internationally?

How is shipping calculated?

Do you offer local pickup?

Are taxes charged?

Are all pieces vintage or antique?

Can I request additional photos or information?

What condition should I expect?

Can you place an item on hold?

Are sales final?

How quickly do you respond?

Why isn't every item from Instagram listed on the website?

Do you cover duties and customs fees?